Sheffield Council

This is the the authorised web page for Sheffield City Council for parking fine card payments.

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Using Payonline to make payments

Payonline is an online payment portal where you can make payments in a safe and secure environment. In order to use Payonline to make a payment, you must be an individual, that can enter into a legally binding contract under the laws of England and Wales. You may not make a payment and may not accept the Terms and Conditions if you are under the age of 18 or are not authorised to enter into such a contract. The payment facilities and service are offered by UK Search Limited. We are a company, based at 3 Napier Court, Barlborough Links, Chesterfield, S43 4PZ registered in England Wales, engaged in debt collecting and operating within the UK. In making a payment through Payonline, you accept the Terms and Conditions which form a legally binding contract between you and us. If your payment is subject to card charges these are shown on Confirmation Page before checkout. All one-off payments will be deemed to be accepted by UK Search Limited upon receipt by you of the confirmation email from Payonline.

What happens when you make a payment?

We will immediately deduct the amount from your specified account. Your billing statement will indicate a payment to ‘UK Search Limited’. Like this Payment to UK Search Limited If you wish to make a complaint To raise any issues of concern you may write to: Complaints, UK Search Limited, 3 Napier Court, Barlborough, Chesterfield, S43 4PZ quoting your Reference Number and the details of your complaint. We will aim to respond to you within 4 weeks.

Refund Policy

In the event of a payment error please call customer service at 01246 570 500. We aim to resolve and refund errors within 3 working days of being informed.

Confidentiality

We may share information we collect about you with external service providers. Our agreements with these service providers require that they protect your information and only use it to carry out the services they are performing for you.

Privacy Policy 

UK Search Limited values your privacy and will not sell, loan or otherwise exchange your details with third party companies for marketing purposes. UK Search Limited collects various sorts of personal data via our website. This information is provided by visitors themselves. We use the personal data for the purpose of responding to queries and providing requested documents. We do not provide names or contact details to any third parties where permission has not been provided.

DISCLAIMER

Information and text displayed in this website is for information only. Whilst every care is taken to ensure accuracy, visitors to the site must use their own discretion in using the material. No responsibility can be accepted by UK Search Limited. or its executives for errors or omissions. Where links to other sites, products or services are provided, these are for ease of access only and in no way constitute an endorsement of any products or services thereon. UK Search Limited. is not responsible for the content of any sites other than www.uksearchlimited.com

Unauthorised Use

If you think your account has been accessed without your permission, contact us immediately on 01246 570 500. We also advise you to contact your financial institution.

Subject Access Requests

Under the UK Data Protection Act, you have the right to ask us to see the personal information that we hold about you (this is known as a 'subject access request') by writing to us. We may charge you a Subject Access Request of 10.00 GBP for each subject access request that you make. We will generally respond to a subject access request within 40 calendar days of receiving: (a) the Subject Access Request Fee; (b) information that we need in order to identify you; and (c) the information you need.

Registered in England & Wales under company registration number 05321310, registered office: 3 Napier Court, Gander Lane, Barlborough, Chesterfield S43 4PZ.